EMC Corp. - Triangle Business Journal:

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Q&A with Bob Hawkins, vice president of Northg Carolinaoperations Q: Name three factors you consider criticao in creating a healthy work environment. Hawkins: EMC is a great place to work because employeesd believe in this companhy andits future. We recognize that custome r satisfaction and business success arewhat it's all In order to achieve such satisfaction and success, EMC encourageas innovative thinking, ensures all employees focus on a commomn goal and strategy and engages everyond in interesting and challenging work. Furthermore, EMC has a strongf link to its communitiesthrough volunteerism.
In Nortbh Carolina, employees organize on-site blood drivesz and are active in publicschool systems, MS Society, Habitat for Humanity, Leukemia & Lymphomz Society and Juvenile Diabetes Research Foundation, to name a few organizations. Q: What do you believe is the most valuabl element of your benefitx package in the eyes ofyour employees? Hawkins: EMC believesw proactive education (on) health-care topics is criticak in helping employees negotiate the complex systems of health-cars management.
Our on-site employee assistance program enables employees to learn abourt topics rangingfrom elder-care issues to raising childreb in an ever-changing Here are two toold we offer to help our employees live healthier, less stressfup lives and make it easierr for them to balance work and family HealthLink, an online program, is an employee'sd own Personal Health Manager, designex to provide employees and their familiesw with the tools and resourcea to effectively manage all aspects of their health.
DASH (Dietary Approach to Stop Hypertension) is a Web-bases nutrition education program that provides informatiomn employees and their families need to improve nutritio n and stay healthy by understandingvthe "why" and "how" for improvinv your health. Q: How do you communicate your company'se mission and vision in a way that makes each employee feel that they are part ofthe company'sa future? Hawkins: EMC's management team regularly communicatess with employees. One of EMC's most effectiv tools for communicationis e-mails from our executivess discussing major news and explaining the strategicx benefits of the news and how it will affectf employees.
Other examples are the employeeintranet portal; the monthly employe newsletter; and town meetings where a variety of topicd are discussed, including facility enhancements to individual/team rewards and Furthermore, EMC encourages employees to speak openly and oftemn with management through many For instance, EMC employees participate in an annual Employee Satisfactioh and Motivation Survey, where employees can communication what'ds working well and what the company needse to improve upon. Q: What are the majoe challenges your business is facingv in offering benefits and retainingtop talent? Hawkins: As with all companies, the rising cost of health care poses a challenge to EMC.
EMC remains dedicated to providing employees with the finesr health benefitsprogram available. In addition to providint world-class medical, prescription, behavioral health, dental, and vision-carer coverage, EMC has teamed with WebMs to develop HealthLink Personal Health Manager and other programsz to put employees and their families in controll oftheir health-care future. These tools include on-sitde health workshops, health risk assessment tests, DrugComparee and Symptom Checker. As a the company and the health-care industry as a whole save monegevery year. Q: What was your business' averag e annual turnover rate between 2001and 2005??
Hawkins: EMC has been steadilu increasing its work force since 2001. Q: You have been judge as one of the best places to work in the What will you do to raisd your scores even higher fornext year? Hawkins: EMC will continued to enhance its processes, measurements and rewards to consistently exceed our customers ' expectations for quality, service, innovation and EMC will also continue to invest in the development of its And EMC will continue to host and sponsort local and national level programws that aim to improve the qualithy of math and science education for gradesa K-12 and at the university level. Q: What makes your workplacse special?
Kiser: EMC is a place where I feel empowered, challenged and encouraged to achieve excellence. As a youngv woman of color, I'm pleased to find minorities, and especially in positions of powerat EMC. I'm also delighted to have such a supremd selection of role modelsto emulate. As a new college I value the university workshops EMC provideds to all of its employeeds to improve not only the quality of theitr work life but personal lifeas well. This has been a tremendouss help in my transition from college tocorporate America. I also love EMC'as employee health initiatives and its desire to give back to thesurroundiny community.
And I love the fact that EMC showsw its appreciation for diversitgy by supporting many minority andwomen initiatives.